Privacy Policy

We collect the information you give us through forms on this website, including your name, email address, mobile phone number, and any message content or vehicle details you provide. We also collect basic technical information such as browser type and pages viewed.

We use the information to:

• respond to your enquiry and provide sales or service support;
• send appointment reminders, service status updates, and related customer care messages if you asked us to;
• send marketing messages about offers, inventory, and promotions if you separately agreed to receive them;
• maintain our records and meet legal obligations.

If you submit our website form and check a text message consent box, we use your mobile number to send the type of messages you agreed to. Consent to marketing text messages is never a condition of purchasing anything from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and messaging providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share personal information only with service providers who help us operate our business (for example our dealership management system, CRM, and messaging provider), with the vehicle manufacturer or financing partners where necessary to complete a transaction you requested, and where required by law.

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it.

You can stop text messages at any time by replying STOP to any message from us. You can unsubscribe from marketing email using the link in the email. You may also ask us to access, correct, or delete the personal information we hold about you by contacting us.

This website and our messaging programs are not directed to children, and we do not knowingly collect personal information from them.

We may update this policy from time to time. The updated version will be posted on this page.

To ask a question about this policy or about your personal information, contact Edson Chrysler Dodge Jeep Ltd at 402 75 St, Edson, AB T7E 1V8, Canada, or call 1-587-817-0411.